Privacy Policy

1. Introduction

Jones Family Farm ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our website and services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Transaction Information: Order history, shipping address, and the details needed to fulfill your purchase
• Usage Information: IP address, browser type, pages visited, time spent on site
• Volunteerism & Community: Information related to volunteer interests, community involvement, and participation preferences

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders and requests
• Sending transactional communications about your account or order
• Providing customer support and responding to inquiries
• Improving our website and services
• Sending marketing communications (with your consent)
• Coordinating volunteer activities and community programs
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Payment processors (Stripe) to process your transactions securely
• Approved marketplace sellers, who receive the order details and shipping address necessary to fulfill the items you purchase from them
• Email marketing providers (Mailchimp) to send newsletters and transactional messages, only with your consent where required
• Legal authorities when required by law

6. Your Rights

You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at hello@grownatjonesfarm.com.

7. Cookies

Our website may use cookies to enhance your user experience. You can choose to disable cookies through your browser settings, though this may limit your ability to use certain features of our website.

8. Newsletter & Communications

If you subscribe to our newsletter or opt-in to communications, we will send you updates about our farm, products, and community. You can unsubscribe from these communications at any time by clicking the unsubscribe link in the email.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. Policy Changes

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with an updated "Last updated" date. Your continued use of our website following such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@grownatjonesfarm.com